What are the challenges faced by a Grocery Delivery App like Grofers & Big Basket?

Sometimes it feels as if technology whispers in your ears “Don’t worry I am here to make you lazier” but at times it saves your a** in emergencies. No matter how hard you try to get up on a Sunday morning to visit the farmer’s market, you eventually end up opening up the grocery app. You want it or not you end up filling your cart with everything that looks delicious.

Apart from making lives simpler mobile app development company will make you witness the drawbacks as well.

Let's have a look at the issue’s which make us close the apps without placing orders at times-

1) Not willing to pay the delivery charges- Majority apps like Big Basket or Grofers provide free delivery for orders above Rs500. But what about those last days of the month when you want to go for instant noodles and do not feel like stepping outside the house? You will automatically close the app and walk down the street for that cuppa mania. Why wouldn't somebody want to avoid those heavy delivery charges if they have an option for the same?

2) Small towns wont let them in- Small cities and towns don’t need somebody to get the vegetables as they have no traffic issues or time management difficulties. They would rather meet their friends and relatives at the mandis and bargain (favorite hobby of some people) and have a happy grocery shopping time.

3) Grocery is (mostly) homemaker’s department, and they are less tech-savvy- What to cook on what occasion or if not to cook at all is a homemaker’s department. They will always prefer to choose the best and fresh for the family and kids. Bargain and get home the grocery at the lowest price possible.

4) Is everything available? It is not possible for the grocery company to maintain the products of all the brands. Customers would reach out to the local general store if their preferable brand is not available or out of stock.

5) Requires Infrastructure- Some companies require a warehouse to store all their products. The warehouses have to be maintained with the cold storage, large spaces for the products to be in good condition. Training, staff, and care of the fresh vegetables and fruits consume a lot more energy and manpower. All these expenditures cuts down the margin or the profit and invite unwanted losses.

6) No compromise with the quality- We hold the authority to scratch, touch, put it upside down, feel it but when online ordering is the concern we do not have the privilege to do so with our veggies. This requires the customers to receive the finest quality of the veggies or eatables they are ordering. The quality should be as good as possible because once a customer switches the brand of the app it becomes difficult to get the users back.

These are the few aspects kept in mind while talking about the online grocery delivery application in demand.

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2 Comments

  1. Interesting! Keep up the good work and nice post about app like bigbasket.

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  2. In today’s fast-growing world, People have no time for shopping their daily basics. They prefer to use online grocery delivery app to get their groceries at the doorstep. It saves time and makes more convenient for users to order anytime. M-commerce leads the huge crowd to its court and made the users installed the various app for purchasing the items. Out of these highly used apps, grocery apps are installed in the higher number by users nowadays. Double up your revenue by hiring dedicated grocery delivery app developer. If you are searching that how much grocery app development cost and features of it then hire grocery app development company and provide a new way of selling groceries to your consumers who are sitting at home then grocery mobile app development help you to take your grocery business to the next level of online selling.

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